COVID-19 Procedures: All business with the Commission should be through electronic filing systems, email, or by telephone. For public health safety, in-person visits to SCC offices are suspended. Filings or other deliveries are permitted by drop off at main entrance. On-site staff is minimal and processing of such deliveries may be delayed.
SCC Reminds Everyone to Contact Virginia 811 Before You Dig
AUG 11, 2020
Contacting VA811 is a simple, no-cost process, with two convenient ways to do so. You can go online at www.va811.com for most digging projects; online service is available 24 hours a day, 365 days a year. You may also call 811 Monday through Friday, 7 a.m. to 5 p.m., excluding legal state and national holidays. Emergency notification service is available 24/7, 365 days a year.
Know What’s Below, contact VA811 before you dig and Dig with C.A.R.E!
· Contact VA811 before you dig.
· Allow the required time for marking.
· Respect and protect the marks.
· Excavate carefully.
To learn more about “Digging with C.A.R.E.” and Virginia’s damage prevention program, contact the SCC’s Division of Utility and Railroad Safety at (804) 371-9980 or visit https://scc.virginia.gov/pages/Utility-Railroad-Safety.
Contact: Ford Carson, (804) 371-9141
SCC Offers Guidance to Policyholders in the Wake of Tropical Storm Isaias
AUG 05, 2020
Many insurance companies have special toll-free numbers for catastrophes that operate 24 hours a day, seven days a week and provide those numbers on their websites. The Bureau also can provide assistance to consumers who have difficulty getting through to their insurance company or agent.
Virginia Insurance Commissioner Scott A. White suggests taking pictures of damaged property, saving receipts for repair costs, and protecting your property from further damage. Additional information may be found on the Bureau’s disaster readiness page at https://bit.ly/3gyPYlx. The Bureau also offers disaster guides for Virginia homeowners and businesses that answer the most commonly-asked questions about settling disaster-related insurance problems. They are available on the Bureau’s website at https://bit.ly/2XuGCzS (homeowners) and https://bit.ly/2PqBxnJ (commercial property).
The Bureau’s specially trained staff stands ready to handle inquiries through its toll-free telephone number 1-877-310-6560 or by email at BureauofInsurance@scc.virginia.gov. Consumers may reach the Consumer Services Section of the Bureau’s Property and Casualty Division directly by calling (804) 371-9185. Consumer complaints may be filed electronically through the Bureau’s website at https://bit.ly/33A52vL.