Call 811 Before You Dig

August 11 is National 811 Day. Always remember to call 811 to identify underground utility lines, before you dig!

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SCC News

SCC Reminds Everyone to Contact Virginia 811 Before You Dig

AUG 11, 2020

RICHMOND – August 11 is the recognized day in Virginia to remind everyone of the importance of always contacting Virginia 811 (VA811) before you dig. Help keep Virginia’s underground utility infrastructure damage-free and our communities, business districts and environment safe by taking this important first step.
Contacting VA811 is a simple, no-cost process, with two convenient ways to do so. You can go online at for most digging projects; online service is available 24 hours a day, 365 days a year. You may also call 811 Monday through Friday, 7 a.m. to 5 p.m., excluding legal state and national holidays. Emergency notification service is available 24/7, 365 days a year.
Know What’s Below, contact VA811 before you dig and Dig with C.A.R.E!
C.A.R.E. means:
·       Contact VA811 before you dig.
·       Allow the required time for marking.
·       Respect and protect the marks.
·       Excavate carefully.
To learn more about “Digging with C.A.R.E.” and Virginia’s damage prevention program, contact the SCC’s Division of Utility and Railroad Safety at (804) 371-9980 or visit


Contact: Ford Carson, (804) 371-9141
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SCC Offers Guidance to Policyholders in the Wake of Tropical Storm Isaias

AUG 05, 2020

RICHMOND – Property damage from Tropical Storm Isaias likely will raise many questions from Virginia policyholders, including how to expedite the processing of claims with their insurance company. If your home, property or business was damaged during that storm, the State Corporation Commission’s (SCC) Bureau of Insurance (Bureau) encourages you to contact your insurance company or agent as soon as possible to file a claim or to find out whether your damaged property is covered by your insurance policy. The Bureau reminds Virginians that flood damage typically is not covered by a standard homeowners or renter's insurance policy.

Many insurance companies have special toll-free numbers for catastrophes that operate 24 hours a day, seven days a week and provide those numbers on their websites. The Bureau also can provide assistance to consumers who have difficulty getting through to their insurance company or agent.

Virginia Insurance Commissioner Scott A. White suggests taking pictures of damaged property, saving receipts for repair costs, and protecting your property from further damage. Additional information may be found on the Bureau’s disaster readiness page at The Bureau also offers disaster guides for Virginia homeowners and businesses that answer the most commonly-asked questions about settling disaster-related insurance problems. They are available on the Bureau’s website at  (homeowners) and (commercial property).

The Bureau’s specially trained staff stands ready to handle inquiries through its toll-free telephone number 1-877-310-6560 or by email at Consumers may reach the Consumer Services Section of the Bureau’s Property and Casualty Division directly by calling (804) 371-9185. Consumer complaints may be filed electronically through the Bureau’s website at

Contact: Katha Treanor, 804-371-9141
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