COVID-19 Procedures: All business with the Commission should be through electronic filing systems, email, or by telephone. For public health safety, in-person visits to SCC offices are suspended. Filings or other deliveries are permitted by drop off at main entrance. On-site staff is minimal and processing of such deliveries may be delayed.
SCC Directs Electric, Natural Gas and Water Companies to Suspend Service Disconnections During COVID-19 State Emergency
MAR 16, 2020
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RICHMOND — The State Corporation Commission (SCC) The State Corporation Commission (SCC) has directed regulated electric, natural gas and water companies in Virginia to suspend service disconnections until the coronavirus outbreak subsides.
The 60-day temporary moratorium on disconnects provides immediate relief for any customer, residential and business, who may be financially impacted by the COVID-19 outbreak. In taking this action, the Commission order takes judicial notice of the ongoing public health emergency related to the spread of the coronavirus.
The Commission recognizes the current situation continues to evolve and may take further action, if necessary.
Case Number PUR-2020-00048 - Order Suspending Disconnection of Service and Suspending Tariff Provisions Regarding Utility Disconnections of Service
Contact: Ken Schrad (804) 371-9858
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