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Division of Utility and Railroad Safety


Positive Response System

Excavator-Operator Information Exchange System

Effective September 9, 2008

GENERAL:

Va. Code § 56-265.16:1.E states that "a notification center shall maintain an excavator-operator information exchange system in accordance with notification center certification regulations promulgated by the State Corporation Commission."

The purpose of the excavator-operator information exchange system is to provide a means of communication for excavators and operators relative to underground utility lines near a proposed excavation.

To check the status of your ticket, call the excavator-operator information exchange system toll free: 1-800-552-3120.

New Positive Response Code Under Consideration

Virginia's Damage Prevention Advisory Committee proposed at its September 2008 meeting the creation of a new Code for the Positive Response System.  The proposal is for a Code 80 that would read:

80 - Utility line location cannot be determined by contract locator - utility owner to locate and respond to Positive Response System.

The proposed policy for use of Code 80:

Code 80 shall be used when the contract locator is unable to locate and mark the utility line with reasonable accuracy.  The contract locator must notify the operator and excavator as soon as possible the "unable to locate" status of the utility line.  The operator must locate the line and respond to the Positive Response System all in compliance with the Act and the Commission's Rules.

Contact Shane Ayers with the State Corporation Commission staff by 5:00 PM on September 23 at shane.ayers@scc.virginia.gov with comments regarding the proposed Code.

Information Exchange System Response Codes - Effective December 5, 2006

The following is a list of locator response codes that are used in conjunction with the excavator-operator information exchange system to communicate the marking status of a ticket:

10 Marked. Code 10 shall be used when all utility lines within the area of proposed excavation have been marked.
11 Marked; abandoned utility lines may be in area. Code 11 shall be used when all utility lines within the area of proposed excavation have been marked and the operator/locator is aware of the presence of abandoned utility lines.
12 Marked up to privately owned utility; contact private utility owner for locate. Code 12 shall be used when all utility lines within the area of proposed excavation have been marked and the operator/locator is aware of the presence of a private utility line.
13 Marked up to privately owned utility; contact private utility owner for locate. Abandoned utility lines may be in area. Code 13 shall be used when all utility lines within the area of proposed excavation have been marked and the operator/locator is aware of the presence of both private utility lines and abandoned utility lines.
30 No conflict; utility is outside of stated work area. Code 30 shall be used when the operator/locator has determined that no utility lines are in the area of proposed excavation.
31 No conflict; utility is outside of stated work area. Abandoned utility lines may be in area. Code 31 shall be used when the operator/locator has determined that no utility lines are in the area of proposed excavation and the operator/locator is aware of the presence of abandoned utility lines.
32 No conflict; privately owned utility on property. Contact private utility owner for locate. Code 32 shall be used when the operator/locator has determined that no utility lines are in the area of proposed excavation and the operator/locator is aware of the presence of private utility lines.
33 No conflict; privately owned utility on property. Contact private utility owner for locate. Abandoned utility lines may be in area. Code 33 shall be used when the operator/locator has determined that no utility lines are in the area of proposed excavation and the operator/locator is aware of the presence of both private utility lines and abandoned utility lines.
40 Agree to meeting as proposed by excavator. Code 40 shall be used when the operator/locator agrees to a meeting as proposed by the excavator. The meeting must take place by 7:00 AM on the third working day following the meeting notice.
42 Mutually agreed to alternative meeting time and location. Code 42 shall be used when an operator/locator is unable to attend a meeting as proposed by the excavator. The operator/locator shall set up a mutually agreeable time and location to meet no later than 7:00 AM on the third working day following the meeting notice. Both excavator and operator/locator are encouraged to document the arrangements.
50 Installation records, maps or other documents have been provided. Code 50 shall be used in response to a designer ticket when the designer does not request field markings to be placed. The information provided by the operator/locator may include, but is not limited to, maps, surveys, installation records, as-built records, or other means.
60 Locator and excavator agreed and documented marking schedule. Code 60 shall be used when an operator/locator has contacted the excavator and the excavator has agreed to an alternate marking schedule. Operator/locator must document agreement in writing (electronic or paper) to include, at a minimum, full name of excavator representative agreeing to the schedule, the excavator’s phone number, excavator’s signature if possible, reasons for the marking schedule, and date and time of the agreement. The operator/locator must provide the name of the excavator’s representative agreeing to the alternate marking schedule to VUPS’ Positive Response System with the use of Code 60.
70 Critical facility marked. In case of dredging, the approximate horizontal location of the utility line has been identified. Locator or utility operator shall notify directly the person listed as the field contact on the applicable Miss Utility Ticket prior to posting Code 70 to the Excavator-Operator Information Exchange System. Operator must be present during dredging or other forms of excavation operations. Code 70 shall only be used when the operator’s presence is necessary during dredging or other forms of excavation operations. In the case of dredging, an acceptable means of identifying and or marking the approximate horizontal location of the underground utility line must be determined and that information must be provided to the person intending to dredge. For other forms of excavation, the underground utility line(s) shall be marked. When an operator/locator responds to a ticket with a code 70, it shall be the operator/locator’s responsibility to provide the excavator/dredger with the appropriate name and preferred contact information, i.e. telephone number, facsimile (“Fax”) number, email address and or mailing address, for the excavator/dredger to use to inform the operator of the date and time when the dredging or other forms of excavation operations will commence. Operator must be present during such operations.
71 Critical facility not marked; locator or utility operator must contact excavator and must be present during excavation. Code 71 shall only be used when the operator’s presence is necessary during the excavation due to the fact that the underground utility line is of such importance to national security that marking it in accordance with the Underground Utility Damage Prevention Act is not appropriate. When an operator/locator responds to a ticket with code 71, it shall be the locator/operator’s responsibility to provide the excavator with the appropriate name and contact information for the excavator to use to inform the operator of the date and time when excavation will commence. Operator must be present during excavation.
90 Locator could not gain access to property; locator will contact excavator. When an operator/locator responds to a ticket with code 90, it shall be the operator/locator’s responsibility to contact and inform the excavator of their inability to gain access to the property to mark the area of excavation. The operator/locator must provide the name of the excavator’s representative that they contacted to VUPS’ Positive Response System with the use of Code 90. It shall be the excavator’s responsibility to make the property accessible to the operator/locator and call a new ticket for those operators who initially responded to the ticket with a code 90, if necessary.
91 Incorrect address information; please call Miss Utility and provide correct information. Code 91 shall be used when the excavator has provided incorrect address information to the notification center. The operator/locator shall make a reasonable attempt to contact the excavator to verify the address information before the placement of this code. It shall be the excavator’s responsibility to verify the address information and call the notification center to request a new ticket with the correct information.
93 Scope of work is too large; please call Miss Utility to reschedule. Code 93 shall be used when the area of proposed excavation exceeds the limits of a work area as defined in § 56-265.17 F. It shall be the excavator’s responsibility to call the notification center and request a new ticket or tickets that complies with § 56-265.17 F.
94 Marking instructions are unclear; please call Miss Utility to reschedule. Code 94 shall be used when the operator/locator is unable to determine the area of proposed excavation according to the marking instructions on the ticket. The operator/locator must make a reasonable attempt to contact the excavator to clarify the instructions. It shall be the excavator’s responsibility to call the notification center and request a new ticket with clear marking instructions.
96 No response required from this terminal. Code 96 shall be used if no response is required from a specific terminal ID code. If an operator has multiple terminal codes that overlap, they may choose to use Code 96 to display that a certain terminal is not responding. If a ticket is cancelled, the operator/locator shall use this code to respond. (VUPS will not post responses on a cancelled ticket to the Positive Response system.) Operator/locators are encouraged to document the reason that no response was required.
97 Extraordinary circumstances exist. Code 97 is only used in the event that extraordinary circumstances exist. These circumstances may include: floods, snow, ice storms, tornadoes, earthquakes, other natural disasters, blackouts, and massive computer network failures.

Inquiries concerning the Response Codes:

To report a problem or make a general inquiry regarding the use of the Response Codes, contact the State Corporation Commission’s Division of Utility and Railroad Safety:

Call: 1-800-552-7945 or 804-371-9983
Email: vadamageprevention@scc.virginia.gov
Write: Damage Prevention Investigator
Division of Utility and Railroad Safety
State Corporation Commission
P.O. Box 1197
Richmond, Virginia 23218