Responsibilities of the Division of Energy Regulation include:

• reviewing rate applications filed by investor-owned utilities and member-owned cooperatives and preparing testimony for rate cases before the Commission;
• monitoring utility construction projects and reviewing applications for construction of transmission lines exceeding 138 kilovolts, electric generating units, and intra-state natural gas pipelines;
• monitoring distribution system performance of electric utilities;
• investigating consumer complaints regarding electric, natural gas, and water and sewer utilities under the SCC's jurisdiction;
• providing expert technical assistance and public policy recommendations relative to the the Virginia Electric Utility Regulation Act.

The Division of Energy Regulation operates within Virginia's laws and regulations. Specifically, Title 56 of the Code of Virginia, addresses Public Service Companies and provides the framework under which the Division functions. In addition to statutory provisions, the Division of Energy Regulation works within regulations established through the Virginia Administrative Code.