This page is intended to address some of the most commonly asked
questions regarding the Bureau's licensing procedures and requirements.
1. How do I inform the Bureau of my address change?
Address changes should be made online through the Bureau’s website
at http://www.scc.virginia.gov/division/boi/webpages/boionlineservices.htm.
If you are moving from one state to another, download and properly
complete the Service Request (PIN5001) Form at http://www.scc.virginia.gov/division/boi/webpages/boiformsapplications.htm.
2. How do I change my name?
Download and properly complete the Bureau’s Service Request
(PIN5001) Form at http://www.scc.virginia.gov/division/boi/webpages/boiformsapplications.htm.
A copy of the marriage certificate, divorce
decree, or court order is required. Please
include your Social Security Number or National
Producer Number (NPN) with your request.
The agent must sign all Name Change requests.
The Bureau will send you a duplicate license
when we have processed your name change.
3. How do I obtain a Letter of Certification?
You may obtain and print your own Letter of Certification from the
Bureau’s website at http://www.scc.virginia.gov/division/boi/webpages/boionlineservices.htm.
Additionally, agent licensing information can be confirmed.
4. How do I obtain a duplicate license?
You may obtain and print your own duplicate license from the Bureau’s
website at http://www.scc.virginia.gov/division/boi/webpages/boionlineservices.htm.
5. I am moving from Virginia to another state. What do I
need from the Bureau?
A clearance letter, which terminates all active licenses and appointments
in Virginia, is required when moving to another state. Download and
complete the Bureau’s Service Request (PIN5001) Form at
http://www.scc.virginia.gov/division/boi/webpages/boiformsapplications.htm.
6. I am moving to Virginia from another state. What is required
to apply for a license?
If you were not licensed in your former state of residence, you are
required to pass the pre-licensing examination prior to applying for
the license. If you have resided in Virginia for less than six months
and you were not licensed in your previous state of residence within
the last 90 days, you must submit a current, no more than 90 days
old, criminal history record report from your previous state of residence.
If you have resided in Virginia for more than six months, you must
submit a current criminal history record report from the Virginia
State Police.
If you were licensed in your former state
of residence within the last 90 days, please
review the requirements for individuals
moving to Virginia in the Insurance Licensing
Candidate Handbook at http://www.pearsonvue.com.
7. I no longer need my insurance license in the Commonwealth
of Virginia. What do I need to do?
If you have determined that you no longer have a need to be licensed
in Virginia, you must notify us in writing that you wish to have your
licenses terminated. Please include your Name, Social Security Number
or Tax Id Number with your request. The agent must sign the request.
An officer from the agency must sign the request for agency terminations.
We will send notification to the companies you are currently appointed
with that you are no longer doing insurance business in the Commonwealth
of Virginia. We will also notify the agent or agency when this transaction
has been processed. You are not required to return your license. Please
allow 5-10 business days for us to process your request.
8. How can I check to see if the Bureau has received my continuing
education hours?
Continuing Education information is included in the agent profile
as shown in the Bureau’s online agent lookup feature at http://www.scc.virginia.gov/division/boi/webpages/boionlineservices.htm.
It also can be checked by calling our Interactive Voice Response System
at 804-371-9631. Press Option 1 for Licensing Information and you
will be prompted to Continuing Education information.
9. My company has provided me with a copy of the appointment
form submitted to the Bureau and/or a copy of my contractual agreement.
Does this mean that I am appointed?
NO. This does not mean you are appointed with the company. Do not
assume you are appointed until you have received an Acknowledgment
of Appointment from the Bureau. If you do not receive an Acknowledgment
of Appointment from the Bureau within forty-five days from the date
of execution of the first insurance application submitted to the company,
you should immediately discontinue any soliciting of insurance on
behalf of that company until such acknowledgment is received.
10. How do I notify the Bureau of a Trade (Assumed or Fictitious)
Name?
Download and properly complete the Bureau’s Service Request
(PIN5001) Form at http://www.scc.virginia.gov/division/boi/webpages/boiformsapplications.htm.
The agent must sign the Trade Name request. An officer from the agency
must sign the request for the agency. The Bureau will mail you notification
when your Trade Name request has been processed. Corporations, limited
partnerships and limited liability companies are required to file
with the Clerk of Court and with the Clerk of the Commission.
11. Can I verify that my licenses have been issued prior
to receipt of the license?
Yes. Agent/Agency licensing information can be confirmed through the
Bureau’s website at http://www.scc.virginia.gov/division/boi/webpages/boionlineservices.htm.
12. What is considered rebating?
Rebating is defined under Section 38.2-509 of the Code of Virginia.
The statute can be reviewed at http://leg1.state.va.us/cgi-bin/legp504.exe?000+cod+38.2-509.
You should review pertinent rebate information in “Common Problems
Found During Agent Investigations” on the Bureau’s website
at
http://www.scc.virginia.gov/division/boi/webpages/boiproducer.htm.
13. May I pay referral fees to an unlicensed individual?
Section 38.2-1821 1 B 8 of the Code of Virginia specifically allows
for the payment of referral fees to an unlicensed individual provided
certain requirements are met. Agents who wish to pay referral fees
to unlicensed individuals should carefully comply with these provisions
in order to avoid any violation of the Code of Virginia. It is the
Bureau’s position that a “one time nominal fee”
cannot exceed $25 per referral. The statute can be reviewed at http://leg1.state.va.us/cgi-bin/legp504.exe?000+cod+38.2-1821.1.
14. What are the Continuing Education requirements?
Please review the Virginia Insurance Continuing Education Handbook
for all the CE requirements at http://www.prometric.com/CE/vaceprod.htm.
15. What is my Virginia license number?
Your license number is your Social Security Number. Your Social Security
Number will not be printed on any correspondence or public documents
generated by the Bureau. The number that is printed on correspondence
from the Bureau is the National Producer Number (NPN) assigned by
the NAIC.
03/07/08
Go To Licensing Forms and Applications
