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Licensing Frequently Asked Questions

This page is intended to address some of the most commonly asked questions regarding the Bureau's licensing procedures and requirements.

1. How do I inform the Bureau of my address change?
Update addresses online through the Bureau’s website at Online Services. If you are moving from one state to another, download and properly complete the Service Request (PIN5001) Form at http://www.scc.virginia.gov/division/boi/webpages/boiformsapplications.htm.

2. How do I change my name?
Download and properly complete the Bureau’s Service Request (PIN5001) Form at http://www.scc.virginia.gov/division/boi/webpages/boiformsapplications.htm.

A copy of the marriage certificate, divorce decree, or court order is required. Please include your Virginia License Number or National Producer Number (NPN) with your request. The producer must sign all Name Change requests. The Bureau will send you a duplicate license when we have processed your name change.

3. How do I obtain a Letter of Certification?
You may obtain and print your own Letter of Certification through Bureau’s website at Online Services. Additionally, producer licensing information can be confirmed.

4. How do I obtain a duplicate license?
Contact the Bureau of Insurance at bureauofinsurance@scc.virginia.gov. Please include the producer’s full name and license number when submitting your request.

5. I am moving from Virginia to another state. What do I need from the Bureau?
A clearance letter, which when processed terminates all active licenses and appointments in Virginia, is required when moving to another state. Download and complete the Bureau’s Service Request (PIN5001) Form at
http://www.scc.virginia.gov/division/boi/webpages/boiformsapplications.htm.

6. I am moving to Virginia from another state. What is required to apply for a license?
If you were not licensed in your former state of residence, you are required to pass the pre-licensing examination prior to applying for the license. If you have resided in Virginia for less than six months and you were not licensed in your previous state of residence within the last 90 days, you must submit a current, no more than 90 days old, criminal history record report from your previous state of residence. If you have resided in Virginia for more than six months, you must submit a current criminal history record report from the Virginia State Police.

If you were licensed in your former state of residence within the last 90 days, please review the requirements for individuals moving to Virginia in the Insurance Licensing Candidate Handbook at http://www.pearsonvue.com.

7. I no longer need my insurance license in the Commonwealth of Virginia. What do I need to do?
You must notify the Bureau in writing that you wish to have your licenses terminated. Include your Name and Virginia License Number or National Producer Number (NPN) or Tax Id Number with your request. The producer must sign the request. An officer from the agency must sign the request for agency terminations. We will send notification to the companies you are currently appointed with that you are no longer doing insurance business in the Commonwealth of Virginia. We will also notify the producer when this transaction has been processed. You are not required to return your license. Please allow 5-10 business days for us to process your request.

8. How can I check to see if the Bureau has received my continuing education hours?
Continuing Education information is included in the producer profile as shown in the Bureau’s online producer lookup feature at Online Services.

9. My company has provided me with a copy of the appointment form submitted to the Bureau of Insurance. Will I receive an acknowledgement of appointment from the Bureau?
NO. Effective 7/1/08, the Bureau of Insurance will no longer provide notice to a producer regarding a valid appointment by an insurer. The insurer must notify its producer if the Commission notifies the insurer that the attempt to appoint the producer was invalid. The insurer's notice must be provided within five business days of receipt of the invalid appointment notice from the Commission. Any producer who sells or solicits insurance on behalf of the insurer after being notified of an invalid appointment shall be in violation of Virginia law. An appointment may be verified by utilizing the Bureau's Producer Lookup feature at Online Services.

10. How do I notify the Bureau of a Trade (Assumed or Fictitious) Name?
Download and properly complete the Bureau’s Service Request (PIN5001) Form at http://www.scc.virginia.gov/division/boi/webpages/boiformsapplications.htm or email your request to bureauof insurance@scc.virginia.gov .
The Bureau will mail the producer a notice when the Trade Name request has been processed. Corporations, limited partnerships and limited liability companies are required to file with the Clerk of Court and with the Clerk of the Commission.

11. Can I verify that my licenses have been issued prior to receipt of the license?
Yes. Producer licensing information can be confirmed through the Bureau’s website at Online Services.

12. What is considered rebating?
Rebating is defined under Section 38.2-509 of the Code of Virginia. The statute can be reviewed at http://leg1.state.va.us/cgi-bin/legp504.exe?000+cod+38.2-509.
You should review pertinent rebate information in “Common Problems Found During Agent Investigations” on the Bureau’s website at
http://www.scc.virginia.gov/division/boi/webpages/boiproducer.htm.

13. May I pay referral fees to an unlicensed individual?
Section 38.2-1821 1 B 8 of the Code of Virginia specifically allows for the payment of referral fees to an unlicensed individual provided certain requirements are met. Producers who wish to pay referral fees to unlicensed individuals should carefully comply with these provisions in order to avoid any violation of the Code of Virginia. It is the Bureau’s position that a “one time nominal fee” cannot exceed $25 per referral. The statute can be reviewed at http://leg1.state.va.us/cgi-bin/legp504.exe?000+cod+38.2-1821.1.

14. What are the Continuing Education requirements?
Please review the Virginia Insurance Continuing Education Handbook for all the CE requirements at http://www.virginiainsurancece.com.

15. What is my Virginia license number?
Effective 09/16/2008, the Bureau of Insurance assigned new license identification numbers to all producers. These license identification numbers may be accessed through the Bureau’s website at Online Services.

09/24/2009

 

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