Virginia Insurance Counseling and Assistance Program (VICAP)
The Virginia Insurance Counseling and Assistance Program (VICAP) is a free, unbiased, confidential counseling program that offers health insurance information, education, and assistance to seniors and adults with disabilities (and their families) in understanding Medicare and making decisions about prescription drug plans, Medicare Advantage Plans, Medicare supplemental insurance or long term care insurance. Certified counselors can also help with Medicare denials and appeals and assist with applications for low-income subsidies. The Virginia Department for Aging and Rehabilitative Services and the Bureau of Insurance have worked closely together to develop this insurance counseling program in Virginia.
How can I reach VICAP?
Call or write to:
DARS Virginia Division for the Aging
1610 Forest Avenue, Suite 100
Richmond, Virginia 23229
Toll-Free: 1-800-552-3402 (Nationwide Voice/TTY)
Phone: (804) 662-9333
Fax: (804) 662-9354
VICAP Web site: www.vda.virginia.gov/vicap2.asp