Office Hours: 8:15 a.m. to 5:00 p.m., Monday through Friday (See scheduled closings)

Mail: Bureau of Financial Institutions
P.O. Box 640
Richmond, Virginia 23218-0640

Phone:

• General Information/Administration: (804) 371-9657
  • Consumer Complaints: (804) 371-9705
• Examinations and Supervision
  • Banks and Savings Institutions Section: (804) 371-9704
  • Consumer Finance and Mortgage Companies Section: (804) 371-9701
  • Credit Unions Section: (804) 371-9267
• Applications, Licensing, and Structural Changes
  • Corporate Structure and Research Section: (804) 371-9690

TDD: (804) 371-9206

Toll-free: (within Virginia) 1-800-552-7945

Fax: (804) 371-9416

E-mail: bfiquestions@scc.virginia.gov

Key Staff:

• E. Joseph Face, Jr., Commissioner
• Gerald E. Fallen, Assistant Commissioner, Administration and Finance
• John M. Crockett, Deputy Commissioner, Banks and Savings Institutions
• Nicholas C. Kyrus, Deputy Commissioner, Corporate Structure and Research
• Susan E. Hancock, Deputy Commissioner, Consumer Finance

Physical Address: Bureau of Financial Institutions
Tyler Building, 8th floor
1300 E. Main St.
Richmond, Virginia 23219