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Bureau of Financial Institutions

Contact

Office Hours: 8:15 a.m. to 5:00 p.m., Monday through Friday (See scheduled closings)

Mail: Bureau of Financial Institutions
P.O. Box 640
Richmond, Virginia 23218-0640

Phone:

  • General Information/Administration: (804) 371-9657
    • Consumer Complaints: (804) 371-9705
  • Examinations and Supervision
    • Depository Supervision Section: (804) 371-9704
    • Non-Depository Supervision Section: (804) 371-9701
  • Applications, Licensing, and Structural Changes for all Types of Financial Institutions
    • Administration and Licensing: (804) 371-0484 for mortgage lender/broker licensing and mortgage loan originator (MLO) licenses;
    • call (804) 371-9690 for all other applications

TDD: (804) 371-9206

Toll-free: (within Virginia) 1-800-552-7945

Fax: (804) 371-9416

E-mail: bfiquestions@scc.virginia.gov

Key Staff:

  • E. Joseph Face, Jr., Commissioner
  • Robert W. Hughes, Deputy Commissioner, Depository Supervision
  • Gerald E. Fallen, Deputy Commissioner, Administration and Licensing
  • Susan E. Hancock, Deputy Commissioner, Non-Depository Supervision

Physical Address: Bureau of Financial Institutions         Get Directions
Tyler Building, 8th floor
1300 E. Main St.
Richmond, Virginia 23219